AI andAssessments

WHY THIS DOCUMENT EXISTS

Impact.app handles two things that deserve to be described precisely rather than left to marketing copy: an artificial intelligence that reads people data, and assessments that reveal things about a person which they may not have told anyone else. This document states what we do, what we will not do, and what an organization can hold us to.

WHAT THE ASSESSMENTS MEASURE

Impact.app assessments cover personality, strengths, skills, interests and passions, and spiritual gifts, across more than 2,000 dimensions. An organization chooses which of these to run.

Some of this is sensitive information. An assessment that measures spiritual gifts reveals religious belief. Our Privacy Policy explains how we treat it.

THE MEMBER SEES THEIR RESULT FIRST

No assessment result is presented to a third party before the Member has seen it themselves. This is a rule about dignity, not only about compliance.

WHAT THE AI DOES

Our AI reads an organization's own people data and content, and returns matches, suggested next steps, groupings, and answers to questions an administrator asks it.

It shows its reasoning. Every recommendation is presented so the leaders you authorize can judge whether it is right.

Within your organization, the leaders you authorize can see an individual's answers and results, because mentoring and matching depend on that specificity. Who sees what is set by the permission model you control, and every member sees their own result first.

For the questions those commitments apply to, see what you can ask.

WHAT THE AI WILL NOT DO

• It does not talk to your members. There is no member-facing chatbot.
• It does not run on the open internet, and it does not read anything outside the organization's own tenant.
• It does not train on your data. We do not use one organization's data to improve the service for another, and we do not use customer data to train general purpose models.
• It does not decide. The AI proposes. Decisions belong to the managing leaders you authorize. It has no authority to act on a member without a human approving it.
• It does not hold data on people who are not in the organization's records.
• It does not treat generosity as a matter of money. Our AI answers only from the data your organization chooses to give it. We do not add giving data ourselves. Our AI weighs gifts, skills, and the time someone commits, because those come first and giving follows. If you choose to include giving history in your own content library, that is your decision to make and yours to govern.
• It does not study your people across organizations except in aggregate. When we look at platform-wide trends to improve the service, we use only aggregated information that cannot identify a person or a single organization.
• Our AI learns nothing about your people from the outside. We do not buy data, append data, or pull anything about your members from third-party sources. Information enters a profile in two ways only: from the member themselves, or from systems you already run and choose to connect, such as your church management system or CRM.

WHAT THE AI IS NOT FOR

Impact.app is not a hiring tool, a screening tool, or an employment assessment. Assessment results and AI outputs must not be used to make hiring, firing, promotion, or compensation decisions. This holds for churches, nonprofits, and companies alike.

ACCURACY AND VERIFICATION

AI outputs can be wrong. They are suggestions, not findings, and they are not professional, legal, medical, financial, or clinical advice. Verify anything consequential before acting on it. Nothing here creates a duty of care in an individual case.

HOW THESE COMMITMENTS ARE ENFORCED

The permission model, the tenant isolation, and the administrative-only scope of the AI are how these commitments are kept in the product rather than only stated on a page.

Where an organization needs these commitments as contractual obligations rather than as published policy, they can be written into its subscription agreement.

CHANGES

We will give at least 14 days notice of material changes, unless a change must take effect sooner for legal or security reasons. Where a change would weaken a commitment in the section above, we will say so plainly rather than only revising the text.

CONTACT

Questions can be sent through the contact form on this website.