TRUST CENTER

TrustCenter

Security, privacy, and the commitments we hold ourselves to.

Last updated: August 18, 2026

HOW WE PROTECT YOUR COMMUNITY

Impact.app holds information that matters: who your people are, what they are gifted at, and what they care about. This page brings together how we protect it and the agreements that govern it. Our AI principles are aligned with published external standards, and our team is represented on ASTM International's Committee F50 on artificial intelligence in manufacturing systems.

SECURITY

  • Built on Microsoft Azure, with an isolated tenant for every organization.
  • 256-bit encryption, in transit and at rest, with keys held in Azure Key Vault.
  • Role-based access control with two-factor authentication.
  • Cloudflare Web Application Firewall, with continuous protection from bots and denial of service attacks.
  • Continuous monitoring with Microsoft Defender.
  • PCI compliant payments.

OUR COMMITMENTS ON AI

We do not train on your data. We do not put a chatbot in front of your members. The AI proposes. Decisions belong to the managing leaders you authorize. Read the full commitments on the AI and Assessments page.

YOUR BRAND, NOT OURS

Everything your members receive carries your brand. System notifications are sent by the platform in your name, never ours. We announce platform updates to your members only with your written approval, and we never market to your community.

THE DOCUMENTS

  • Privacy Policy. How we collect, use, and protect personal information, including sensitive information such as assessment results.
  • Member Privacy. Written for members of an organization that uses Impact.app: what their organization collects, what we do with it, and how to exercise their rights.
  • Website Terms of Use. The terms for using this marketing website.
  • Subscriber Terms. The agreement governing subscriptions to Impact.app by organizations, administrators, and members.
  • AI and Assessments. What the AI does, what it will not do, and how assessment results are handled.

THE COMPANY

Impact.app is operated by Kairos Holdings LLC d/b/a Impact Infinity LLC, a Georgia limited liability company, with its principal place of business at 11877 Douglas Road, Suite 102-200, Johns Creek, Georgia 30005.

CONTACT

Questions can be sent through the contact form on this website.