Impact.appSubscriber Terms

WHO THIS AGREEMENT IS WITH

These terms describe how the Impact.app platform is provided, as distinct from our marketing website, which is covered by our Website Terms of Use. The platform is provided by Kairos Holdings LLC d/b/a Impact Infinity LLC, a Georgia limited liability company, referred to as "Impact.app", "we", "our" or "us". An organization subscribes either at a published monthly price through this website or under a negotiated, signed subscription agreement. Where a signed agreement exists and differs from this page, the signed agreement governs. For a subscription purchased at a published price, these terms are the agreement.

THE FOUR PARTIES, AND WHY THE DISTINCTION MATTERS

Impact.app is deployed to an organization and used by the people in it. Different obligations attach to different roles, so we name them here.

• The Organization is the church, nonprofit, network, or company that subscribes to Impact.app. The Organization owns its data and decides what is collected and why.
• An Administrator is a person the Organization authorizes to configure the platform, see member data, and use the administrative AI. Administrators act for the Organization, not for us.
• A Member is a person who takes assessments, builds a profile, joins groups, and takes next steps inside an Organization's platform. A Member's relationship is with their Organization.
• A Parent Organization, in a network deployment, is an organization that hosts branded partner communities beneath it. A Parent Organization can see engagement across its network on terms it agrees with each partner.

WHAT WE PROVIDE

We provide the platform, host it, keep it secure, and make it available to the Organization and its Members. We provide setup, a welcome video, and a starter library of AI prompts. We do not provide professional advice of any kind. Support is available between 9 AM and 5 PM Eastern on weekdays, excluding United States federal holidays.

WHOSE DATA IT IS

Ownership splits three ways, and the subscription agreement an organization signs says the same thing.

• The Organization owns what the Organization puts in: its logo and branding, the content, images and text it supplies, the categories and structure it builds, and the data its staff enter.
• The Member owns what the Member puts in: their membership profile data, anything they post, and any images, text or data they enter. Assessment results belong to the Member. An Organization does not own its Members' profiles and does not control them.
• Impact.app owns the platform itself: the software, the design, and the configuration that runs it. An organization gains no rights in the platform, and we gain no rights in an organization's own materials beyond what is needed to run the service.

What we may do with member-contributed materials is limited and worth stating plainly. We use them inside the platform, and inside the algorithms that make the platform work, in order to provide the service to the organization that collected them. We may use data for analysis, aggregation and reporting only in an aggregated form that cannot identify an individual. We do not sell it. We do not use it for advertising. We do not use it to train general purpose artificial intelligence models.

An organization may export its information during the term of its agreement, and for thirty days after the agreement ends, after which we may delete it.

WHAT THE ORGANIZATION IS RESPONSIBLE FOR

• Choosing what data to collect from its Members and having a lawful basis to collect it.
• Obtaining any consent its own law requires, including for sensitive information such as assessments that reveal religious belief, and including any consent required for minors.
• Deciding which Administrators see what, and removing access when a person leaves.
• The accuracy of what it publishes to its own community.
• Complying with the law where it operates.

WHAT ADMINISTRATORS AGREE TO

• Use member data only to serve the Members, and only within the role the Organization gave them.
• Not to use assessment results, or any inference drawn from them, to make employment decisions. Impact.app is not a hiring, screening, or employment-screening tool.
• Not to attempt to identify individuals in any report designed to be aggregate.
• Treat what they see with the care the relationship deserves.

WHAT MEMBERS CAN EXPECT

• Your results are shown to you. You see your own assessment outcome before it is used to suggest anything about you.
• Your profile is yours. Private profiles stay private, and another Member reaches your profile only where you have accepted that connection.
• You are never charged by us for the platform. Your Organization pays for it.
• If your Organization sells tickets, courses, memberships, or runs giving campaigns, those payments are between you and your Organization.

ACCEPTABLE USE

Do not use the platform to break the law, to harass anyone, to impersonate anyone, to upload malicious code, to scrape or mine data, or to gain access you were not granted. Do not use it to build a competing product.

BILLING

Subscription fees are either the published monthly price selected at purchase or set out in the order an organization signs. Fees are due monthly in advance or on the schedule in that order, and access can be suspended if payment is not received.

Late amounts carry interest at one and one half percent per month, or the maximum the law allows, whichever is lower. If an amount is more than thirty days overdue, we may suspend or end the subscription.

For companies, a platform transaction fee of 1.9% applies to donations and to purchases made through the platform. Churches and qualifying nonprofits pay no platform transaction fee. Payment card fees charged by our payment provider, Stripe, are separate and are set by that provider.

An organization is responsible for any taxes on income it generates through the platform.

SUSPENSION AND TERMINATION

How long a subscription runs depends on how it was purchased. A subscription purchased on this website at a published monthly price runs month to month: it renews each month, and the Organization may cancel at any time, with cancellation taking effect at the end of the monthly period already paid for.

A subscription under a negotiated, signed agreement runs for the term stated in the signed order, and renews for successive terms of the same length unless either party gives written notice at least thirty days before the term ends. Prices for such agreements may be adjusted at renewal.

Either party may end the agreement for material breach that is not cured, or if the other becomes insolvent. We may suspend access where there is a security risk, a legal requirement, or non-payment, and we will tell the organization why.

When the agreement ends, the subscription and the rights granted under it end with it.

INTELLECTUAL PROPERTY

The platform, its software, design, and trademarks are ours. The Organization's data and content are the Organization's. Neither side gains rights in the other's property by using the platform.

GOVERNING LAW

Agreements for the platform are governed by the laws of the State of Georgia, without reference to its choice of law principles.

WARRANTIES, LIABILITY AND INDEMNITY

We warrant that for ninety days after an agreement takes effect the platform will operate in all material respects as described in its documentation, and will be free from errors that materially affect its operation. Correcting such an error is the sole remedy for it. That warranty does not cover misuse, deviation from operating instructions, or use with hardware or software we have not approved.

Apart from the warranty above and any warranties stated in a signed agreement, the platform is provided without other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. We do not warrant that operation will be uninterrupted or error free.

Our total liability to an organization or to any third party will not exceed three months of subscription fees. Neither party is liable to the other for indirect, incidental, consequential, special, exemplary, or punitive damages.

Where an organization has a signed agreement, each party indemnifies the other on the terms set out in it. For a subscription purchased at a published price, the organization indemnifies us against claims arising from its content, its data practices, and its Members' use of its platform.

CHANGES TO THESE TERMS

We will give at least 14 days notice of material changes, unless a change must take effect sooner for legal or security reasons.

CONTACT

Questions can be sent through the contact form on this website.